MuleBuy: How to Track Commercial Orders in the Dashboard
Gain end-to-end visibility and control from supplier purchase to final delivery. The MuleBuy Dashboard is your central command center for order accuracy and on-time fulfillment.
Complete Supply Chain Transparency
In today's fast-paced commerce, knowing the real-time status of your orders is crucial. MuleBuy's integrated platform eliminates guesswork by providing a unified dashboard to track every step of your commercial order's journey. This guide will walk you through the key features and how to use them effectively.
Accessing Your Tracking Dashboard
- Log in to your MuleBuy business account.
- Navigate to the "Orders"
- Click on "Order Tracking""My Dashboard"
Your main dashboard will present an overview of all orders, filtered by status such as Processing, In Transit,Delivered.
Monitoring Each Stage of Your Order
Click on any individual order to dive into its detailed lifecycle. Here are the typical stages you can monitor:
1. Order Placed & Confirmed
View the initial order details, confirmed quantities, unit price, and the confirmed supplier. Verify all commercial invoice information here for accuracy.
2. Production & Warehouse Processing
Track the preparation phase. Status updates include "Inventory Reserved," "Quality Check in Progress,""Packaged for Shipping."
3. In Transit & Logistics
The most dynamic phase. Get real-time logistics updates:
- Carrier name and tracking number
- Port of departure and arrival updates
- Customs clearance status
- Live location mapping (where available)
4. Final Delivery & Completion
Receive confirmation upon delivery. The dashboard will update to "Delivered"
Proactive Steps to Ensure Order Accuracy
Beyond passive tracking, use the dashboard to actively manage order integrity:
- Document Hub:
- Alert System:
- Discrepancy Reporting:
- Dashboard Analytics:
- Alert System:
Take Control of Your Supply Chain
The MuleBuy Dashboard transforms order management from a reactive task into a strategic, proactive process. By leveraging its full tracking capabilities and accuracy tools, you can minimize risks, improve communication with end-clients, and build a more reliable commercial operation.
Next Steps:Help Center