Once your OopBuy package ships, tracking its progress is simple and straightforward. This guide explains how to use the OopBuy dashboard to monitor domestic and international tracking updates in real time, ensuring you always know your order's location.
Step 1: Access Your OopBuy Dashboard
Log in to your OopBuy account"My Orders"Dashboard.
Tip:
Step 2: Locate Your Shipped Order
Find the specific order that has the status "Shipped""In Transit". Click on the "View Details""Track Package"
Step 3: Use the Tracking Interface
You will be directed to a dedicated tracking page. Here you will find:
- Tracking Number:
- Carrier Information:
- Live Status Timeline:
- Last Update & Location:
- Carrier Information:
Understanding Tracking Updates
Tracking statuses update as your parcel moves through the network. Common updates include:
| Status | Meaning |
|---|---|
| Label Created | OopBuy has prepared your package for pickup by the carrier. |
| Dispatched/In Transit | Your package is moving between sorting facilities. |
| Arrived at Facility | Your package is at a local or destination country hub. |
| Out for Delivery | The driver has your package and will deliver it today. |
| Delivered | Your package has been received at the delivery address. |
Tracking International Shipments
For international orders, the OopBuy dashboard seamlessly integrates tracking across borders. You may see additional statuses:
- Customs Clearance:
- International Departure/Arrival:
Note: There may be a slight delay (usually 24-48 hours) in status updates after a parcel arrives in a new country.
Need Help?
If your tracking information hasn't updated for an extended period or shows an unexpected status:
- First, check the carrier's website directly using the provided tracking number.
- Allow 1-2 business days for status updates after a scan event.
- For persistent issues, contact OopBuy Customer Support
With the OopBuy dashboard, staying informed about your package's journey is effortless, providing you with peace of mind from checkout to delivery.