With the rise of cross-border e-commerce, buyers often question: "Is AllChinaBuy trustworthy?"
1. Anti-Scam Protections: How AllChinaBuy Prevents Fraud
AllChinaBuy implements a three-layer verification system
2023 data shows a 92% reduction in scam reports since these measures launched.
2. "Are Refunds Easy?" The 4-Step Money-Back Guarantee
The platform guarantees refunds for:
- Non-received items (14-day claim window)
- Significantly "not as described" products
- Proven counterfeit goods (expert authentication required)
Average processing time:
3. Hacked Accounts? Here’s the Lockdown Protocol
If suspicious activity occurs:
- Immediate Account Freeze:
- 24/7 Security Team:
- Compensation Process:
- 24/7 Security Team:
4. Official Arbitration: The Neutral Decision Process
For unresolved buyer-seller disputes:
| Step | Action | Timeline |
|---|---|---|
| 1 | Evidence Submission | 5 business days |
| 2 | Third-Party Review | 7-10 days |
| 3 | Binding Decision | 3 days post-review |
Note: