When shopping for products through an agent like LoongBuy, the quality control (QC) process ensures you receive items that meet your expectations. This guide explains how to review LoongBuy QC photos, request modifications, or reject unsatisfactory items seamlessly.
Understanding LoongBuy's QC Process
Before your purchased items are shipped, LoongBuy conducts a thorough quality inspection. A dedicated team checks for defects, damage, color mismatches, and sizing accuracy, then uploads detailed QC photos to your account for review.
How to Access QC Inspection Photos
- Log inNavigate to "My Orders"
- Click "QC Photos"
- Zoom in to examine stitching, labels, fabrics, and other details.
- Click "QC Photos"
How to Request Modifications or Reject Items
If you're unsatisfied with an item:
Option 1: Request Changes
- Use the "Request Modification"
- Specify required changes (e.g., exchange for correct size/color).
- LoongBuy will coordinate with the supplier (additional costs may apply).
Option 2: Reject Item
- Click "Reject Item"
- State your rejection reason (damage, wrong item, etc.).
- You'll receive a refund or credit for rejected items.
Tips for Effective QC Review
- Compare QC photos against the seller's original product images.
- Check for hidden flaws by examining all photo angles.
- Respond promptly – most modifications require approval within 72 hours.
- Contact LoongBuy support if photos are unclear or missing.
Why QC Matters
LoongBuy's inspection service minimizes risks of receiving low-quality items. By carefully reviewing QC images and communicating needs early, you ensure a smooth shopping experience with your desired products.